Chizobam Chika Okafor is a hospitality and operations leader with over seven years of experience in hotel management, administrative coordination, and service delivery. She currently serves as Branch Manager at Hotel 2020, Abuja, where she provides strategic oversight for daily operations, drives revenue performance, and leads cross-functional teams to deliver consistent service excellence.

Her expertise includes operations management, guest experience optimization, staff leadership, and performance management. She has a strong track record of improving service standards, enhancing team productivity, and supporting business growth through structured systems and operational efficiency.

She is also a PEGS Ambassador with Trypegs Africa, contributing to hospitality leadership development and gender-focused advocacy initiatives, and a Member of United People Global (UPG), reflecting her engagement in global development and leadership communities.